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Why does a dental quote change after you arrive? Honest explanation
Dental quotes sometimes change after you arrive at a clinic abroad. An honest explanation of the five legitimate reasons why, what red flags look like, and how Picasso handles quote variations.
A dental quote based on photos alone is always provisional. Quote changes after arrival happen at reputable and non-reputable clinics alike. The five most common legitimate reasons are: hidden bone loss, more decay than photos showed, teeth unsuitable for veneers requiring crowns instead, active gum disease needing treatment first, and sinus proximity in the upper jaw. At Picasso, any variation is explained and itemised before treatment begins — you decide whether to proceed.
Five legitimate reasons quotes change after arrival
1. Bone loss discovered on CBCT
A photo-based implant quote assumes adequate bone volume. The CBCT taken on Day 1 may show bone deficiency at the implant site — requiring a bone graft or sinus lift before or at the time of placement.
- Bone graft at Picasso: AUD 441–1,655 (depending on volume and material)
- Sinus lift: AUD 1,272–2,483
This cannot be predicted from photos. It is not unique to Vietnam — the same thing happens in Australian implant practices when a pre-consultation photo review differs from the surgical planning CBCT.
2. Active decay or infection discovered under X-ray
A photo may show discolouration that appears cosmetic. The CBCT or OPG may reveal decay under the gumline, a failing root canal, or a periapical abscess. Active infection cannot be left untreated before placing an implant — the implant will fail.
Options when decay is found:
- Treat the decay/infection first (adds cost and potentially time)
- Extract the tooth and adjust the implant plan
- In some cases, the tooth can be treated and the implant sited elsewhere
3. Teeth unsuitable for veneers — crowns required instead
A photo veneer quote assumes the teeth are structurally sound and have adequate enamel for veneer bonding. If X-rays reveal:
- Existing large fillings that leave insufficient enamel for veneer bonding
- A root canal treated tooth (may need a crown for structural integrity)
- A cracked tooth that needs full coverage
The clinical recommendation changes from veneer to crown. Emax crown at Picasso: AUD 566 vs Emax veneer AUD 510 — a small difference per tooth, but worth clarifying in the plan.
4. Active gum disease must be treated first
If the clinical assessment finds active periodontitis (gum disease with bone loss and inflammation), implants cannot be safely placed and veneers may not bond correctly to inflamed margins.
Periodontal treatment must be completed first. This may mean:
- A scaling and root planing session before implants: AUD 85–170
- Antibiotic therapy
- A waiting period of 4–8 weeks before implant placement (affecting your two-trip timeline)
5. More teeth affected than photos showed
A quote for 6 veneers may become 8 once the dentist assesses the bite from the side and identifies that additional teeth are visible in the patient’s specific smile. This is not up-selling if the additional teeth are genuinely in the smile line — it is a clinical and aesthetic recommendation.
The key question: does the CBCT or clinical examination support the change, or is it a recommendation without clinical evidence? Ask to see the CBCT findings.
Red flags — when a quote change is not legitimate
| Red flag | What it looks like |
|---|---|
| No clinical explanation given | “The price is now AUD X” with no explanation of why |
| Not itemised | A revised total without a line-by-line breakdown |
| Pressure to sign on the same day | “We need to start today or the quote changes” |
| Adding treatments not in the original scope without new clinical findings | Adding whitening, nightguard, fluoride treatment to an implant quote |
| Changing the implant brand to a premium without clinical justification | Upgrading from Osstem to Straumann “because it’s better” without CBCT evidence requiring it |
If you encounter these at any clinic, ask for a written itemised revised quote, take time to review it, and contact your coordinator to clarify before signing anything.
How to minimise surprises at arrival
- Send your existing OPG or CBCT with your quote request — Picasso can identify obvious bone or decay issues before you book flights
- Be accurate in the quote request — list all existing dental work, root canals, extractions, existing implants, and medical conditions
- Ask your Australian dentist for their assessment before travelling — “Do you see any concerns on my OPG that would affect implant placement or veneer preparation?”
- Include the revised quote clause in your plan — all quotes should state that final pricing is confirmed after the Day 1 clinical assessment