Will Picasso provide all these records automatically?

Yes — Picasso issues a written discharge summary for all patients, which includes treatment details, materials used, warranty terms, and aftercare instructions. For implant cases, this includes the implant brand, fixture model, and batch number. Ask at checkout if you do not receive a discharge pack.

Do Australian dentists accept records from overseas clinics?

Yes. Australian dentists can use overseas X-rays (OPG, CBCT in DICOM format) for diagnosis, and they can read a treatment summary from an overseas clinic. AHPRA-registered dentists are required to provide ongoing care to all patients regardless of where treatment originated. The more complete your records, the more efficiently an Australian dentist can manage follow-up.

What format should X-rays be in?

OPG X-rays: ask for JPEG or TIFF on a USB. CBCT scans: ask for DICOM format — this is the standard clinical format readable by any dental imaging software. Email links to cloud folders work for both. Do not rely on the clinic's portal — download local copies before you fly home.

What if something fails after I return to Australia and I do not have the records?

Without records, an Australian dentist treating a failed restoration has no baseline — they cannot tell what material was used, when it was placed, or whether the failure is within normal variation. For implant failure, without the fixture brand and model, the Australian dentist cannot source compatible replacement components. Records are the foundation of your follow-up pathway.

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What records to bring home after dental treatment abroad — Australian patient guide

A complete list of the records, documents, and clinical data Australian patients should collect before leaving an overseas dental clinic, and why each one matters for follow-up with an Australian dentist.

After dental treatment abroad, Australian patients should leave with a written treatment summary, pre- and post-treatment X-rays, implant brand documentation, shade records for ceramic work, warranty terms, payment invoices, and emergency contact details. Without these, Australian dentists have limited ability to provide follow-up care — and your warranty claim relies on this documentation.

Complete records checklist — take home after treatment

Clinical documentation

Document	What to ask for	Why it matters
Written treatment summary	“Can I have my discharge summary?”	Tells Australian dentist exactly what was done
Pre-treatment X-rays	OPG/CBCT taken on Day 1	Baseline for comparison at any future review
Post-treatment X-rays	Final OPG/CBCT (implants: osseointegration check)	Confirms placement and confirms starting point
Medication prescribed	Printed prescription or discharge notes	Australian pharmacist needs this if you need more
Aftercare instructions	Written in English	Guides your recovery at home

Implant-specific records (essential)

Document	What it contains	Why it matters
Implant brand and model	e.g., “Osstem TS III 4.0mm × 11.5mm”	Australian dentist needs this for any future work
Batch/lot number	On the implant packaging sticker	Regulatory traceability; required for any recall notification
Abutment details	Brand, type, torque value	Required for any future crown replacement
Placement date	Exact date of fixture placement	Warranty calculation; osseointegration timeline
CBCT at time of placement	DICOM files	Shows initial position for future comparison

Ask the Picasso implant coordinator for the implant sticker from the packaging. This is a physical sticker with the batch number, model, and brand. Picasso attaches this to your patient file — ask for a copy.

Ceramic restoration records (veneers, crowns)

Document	What it contains
Shade record	VITA shade code (e.g., A1, B2) — needed for any future replacement to match
Material used	Emax, zirconia, Lava, PFM — affects how an Australian dentist handles the restoration
Laboratory name	Picasso uses its own in-house lab — helps if a manufacturing defect is claimed
Date of bonding	For warranty calculation

Financial and warranty records

Document	Why you need it
Itemised invoice in AUD	Proof of what was paid for each item; needed for insurance claims and health fund rebates
SmileCare warranty document	Details coverage periods, what is covered, how to claim
Private health fund item codes	Picasso provides Australian item codes (e.g., 311 for a crown) for health fund rebate claims
Picasso clinic address and registration details	Needed on health fund claim forms

Contact details

Contact	When you need them
Picasso after-hours emergency number	If you have an acute concern before seeing an Australian dentist
Your treating dentist’s name	For Australian follow-up dentist to contact if they have clinical questions
Picasso WhatsApp coordinator	For minor questions and warranty queries

How to store your records

Cloud backup — photograph or scan all paper documents and upload to Google Drive or iCloud before you fly home
Email yourself — send X-ray files and the treatment summary to your own email address
USB copy — ask Picasso for a USB with your CBCT/OPG files
Paper copies — keep the physical discharge summary in your carry-on, not checked luggage

Do not rely on being able to request records from Picasso after you return — internet time zones, WhatsApp availability, and clinic admin schedules can delay this. Take everything before you leave.

Showing records to your Australian dentist

When you return, book a review appointment with your Australian dentist and bring:

Written treatment summary from Picasso
Implant sticker (for implant cases)
Pre- and post-treatment X-rays
Shade record (for veneer/crown cases)
Warranty document

Most AHPRA-registered Australian dentists will review these records and incorporate them into your patient file. For implant cases, they may want to take their own OPG at 6 months for comparison. This is appropriate clinical management.