Contact
Contact Picasso Dental Clinic — Australian patients
Phone, email, and coordinator contact for Australian patients planning dental treatment at Picasso Dental Clinic Vietnam. 24-hour reply in English, AUD quotes.
Australian patients can reach Picasso Dental Clinic by phone (+84 989 067 888) or email ([email protected]). English-speaking coordinators reply within 24 hours and provide itemised AUD quotes for all treatment enquiries.
How to reach us
The fastest path to an AUD quote is email. Attach your dental photos directly and a coordinator responds with a written estimate within 24 hours.
| Channel | Best for |
|---|---|
| Phone +84 989 067 888 | Quotes, photo review, quick questions, arrival coordination |
| Email [email protected] | OPG X-ray attachments, formal written quotes, insurance documentation |
Send an enquiry
What to include in your first message
A specific first message gets a specific quote — and avoids a back-and-forth for basic details.
- Your name and city in Australia — Sydney, Melbourne, Brisbane, Perth, Adelaide, or elsewhere.
- Treatment interest — veneers, implants, All-on-4, Invisalign, crowns, or “not sure yet.”
- Your goals in plain language — for example: “10 upper veneers, natural shade” or “two missing back teeth, need implants.”
- Dental photos if you have them — six phone photos are enough. See what photos to send.
- OPG X-ray if available — optional, but significantly speeds up any implant or All-on-4 assessment.
You do not need X-rays or professional photos to start. A description of your goals and a few phone photos is enough for a preliminary AUD estimate.
Australian-friendly contact hours
Picasso clinics are open Monday to Sunday, 8:30 AM–6:00 PM Vietnam Standard Time (ICT, UTC+7).
| Australian Eastern time | Vietnam time | Picasso status |
|---|---|---|
| 11:30 AM AEST (Sydney/Melbourne) | 8:30 AM | Open |
| 1:00 PM AEST | 10:00 AM | Open, within working hours |
| 9:00 PM AEST | 6:00 PM | Clinic closing |
| 12:30 PM AEDT (daylight saving) | 8:30 AM | Open |
For Perth (AWST, UTC+8): Vietnam is 1 hour behind. A message sent at 9:30 AM Perth time reaches Picasso at 8:30 AM.
Messages sent outside clinic hours are read on the next working morning. Quote forms submitted in the Australian evening typically receive replies the following afternoon Australian time.
Branches
| Branch | Location | Notes |
|---|---|---|
| Hanoi Old Quarter | 16 Phố Châu Long, Ba Đình | Flagship since 2013; complex implant and All-on-4 cases |
| Hanoi Westlake Square | LKC22 Hoàng Minh Thảo, Bắc Từ Liêm | Northern Hanoi; good for Westlake accommodation |
| Da Nang Hoàng Diệu | 420 Hoàng Diệu, Hải Châu | City-centre; beach recovery option popular with Australians |
| Da Nang Vinmec | Floor 2, Vinmec International Hospital | Hospital-grade setting; specialist cases |
| HCMC Thảo Điền | 25B Nguyễn Duy Hiệu, Quận 2 | Expat district; best connected from Sydney and Melbourne direct flights |
| Da Lat Link Hospital | 55 Đường Hà Huy Tập, Xuân Hương | Highlands partner hospital; cooler climate recovery |
You do not need to select a branch before enquiring. Coordinators recommend the right branch after reviewing your treatment type and travel plans.
If you are already back in Australia
For questions after returning home — warranty matters, follow-up care, or an unexpected issue — use the same phone or email channel.
For clinical emergencies (facial swelling, fever, uncontrolled bleeding, or difficulty breathing), seek Australian urgent care first. Call 000 for life-threatening emergencies or present to your nearest hospital emergency department.
For the full post-treatment triage pathway, read what if something goes wrong.
Free AUD quote · Pricing · Warranty
Frequently asked questions
What time zone is Picasso Dental Clinic in?
Picasso operates in Vietnam Standard Time (ICT, UTC+7). Vietnam is 3 hours behind Sydney and Melbourne in Australian Eastern Standard Time (AEST, UTC+10). During Australian Eastern Daylight Time (AEDT, UTC+11), Vietnam is 4 hours behind. A message sent at 10 AM in Sydney reaches Picasso at 7 AM in Vietnam — within morning clinic hours.
Which Picasso branch should I contact first?
You do not need to choose a branch before contacting. Central coordinators handle all Australian enquiries and recommend Hanoi, Da Nang, Ho Chi Minh City, or Da Lat based on treatment type, travel schedule, and case complexity. Your AUD quote will include a branch recommendation.
Can I call Picasso by phone from Australia?
Yes. The central Picasso number is +84 989 067 888. Email is preferred for international patients — it allows photos and OPG attachments and keeps a written record of quotes. All coordinators are English-speaking.
How quickly does Picasso reply to Australian enquiries?
The team aims to reply within 24 hours of any quote, question, or photo submission. Vietnam is behind Australian Eastern time, so a message sent in the Sydney morning usually reaches Picasso during its morning. If you submit a quote request via the free-quote form, Picasso reaches out within 24 hours to schedule a free video call with the treating dentist.
Can I send my dental X-rays to Picasso?
Yes. Email OPG files or CBCT exports to [email protected]. An OPG is optional but significantly speeds up assessments for implants, All-on-4, and crowns. If you do not have an OPG, phone photos of your smile and teeth are the starting point.
What should I include in my first message?
Include: your name, your city in Australia, the treatment you are interested in (or a description of your goals), and dental photos if available. For implants or All-on-4, include your OPG if you have one. The more detail you provide, the more specific and accurate your AUD quote will be.
What payment methods does Picasso accept?
Picasso accepts Visa, Mastercard, bank transfer and cash where confirmed in writing. Quotes and invoices for Australian patients are issued in AUD. Confirm payment options with your coordinator at the time of booking.
I am back in Australia and have an urgent concern about my dental work — who do I contact?
Contact your Picasso coordinator by phone (+84 989 067 888) or email ([email protected]) with photos and a description of the issue. If you have facial swelling, fever, spreading infection, difficulty breathing, or uncontrolled bleeding, seek Australian urgent care first — call 000 for emergencies or present to a hospital emergency department. See the warranty and what-if-something-goes-wrong pages for the full triage pathway.