Dental emergency in Brisbane after Vietnam treatment — what to do

If you are back in Brisbane after treatment at Picasso Dental Clinic and have a dental concern, this page covers what to do right now, how to triage the severity, and how to get support both locally and from Picasso.

Immediate action

Medical emergency — call 000. If you have swelling of the face, neck, or throat, difficulty breathing or swallowing, a high fever with severe dental pain, or bleeding that will not stop: call 000. Do not attempt to manage these symptoms with a dental appointment — go to hospital emergency or call 000.

Dental concern — contact Picasso first. For concerns that are not immediately threatening — a loose implant crown, veneer that has come away, gum swelling around an implant site, or sensitivity that has not resolved — contact Picasso’s patient care team before making a local appointment. Many post-treatment concerns in the first days or weeks are within normal healing variation. Picasso can advise whether your symptoms need urgent local review or are expected at this stage of healing.

Picasso contact:

• Phone: +84 989 067 888
• Email: [email protected]

Time zone note: Ho Chi Minh City is GMT+7. Brisbane (AEST) is GMT+10 — 3 hours ahead of HCMC. A message sent at 9am Brisbane time arrives at 6am HCMC. The clinic opens at 8:30am HCMC (11:30am Brisbane AEST). For urgent out-of-hours concerns, email [email protected]; for life-threatening emergencies, call 000.

Symptom triage

Hospital emergency departments in Brisbane

For dental or oral conditions requiring urgent hospital care:

Brisbane Dental Hospital, 277 Turbot Street, Brisbane City QLD 4000. The Queensland state public dental hospital. Provides emergency dental services for adults. This is the primary public option for urgent dental care in the Brisbane CBD and the appropriate first call for non-life-threatening dental emergencies requiring hospital-level resources.

Royal Brisbane and Women’s Hospital, Butterfield Street, Herston QLD 4029. One of Queensland’s largest hospitals. Has an oral and maxillofacial surgery department for complex dental emergencies, severe facial infections, and trauma.

Princess Alexandra Hospital, Ipswich Road, Woolloongabba QLD 4102. Major south-side Brisbane hospital with oral and maxillofacial surgery services for complex or trauma dental presentations.

For life-threatening emergencies — airway swelling, spreading facial infection, uncontrolled bleeding — call 000 and go to the nearest emergency department.

Finding an AHPRA-registered dentist in Brisbane urgently

All practising dentists in Australia are registered with AHPRA. Verify any dentist’s current registration at: ahpra.gov.au/Registration/Registers-of-Practitioners.aspx

For same-day emergency appointments in Brisbane:

• Search “emergency dentist Brisbane CBD” or “emergency dentist [your suburb]”
• Many Spring Hill, South Brisbane, and CBD practices offer urgent same-day availability
• Queensland Community Health dental services provide public options — contact Queensland Health for current access

Explain when booking that you have recently returned from dental treatment overseas and need a clinical review. Having your Picasso discharge records ready before the appointment improves the quality of the assessment.

What to tell the Australian dentist

Bring your Picasso discharge documents to the local appointment:

• The itemised treatment summary (procedures performed, materials and implant brand/model if relevant)
• Post-operative care instructions issued at Picasso
• X-rays (your coordinator can resend digitally by email if you do not have them saved)

Tell the treating dentist:

1. Treatment location: Picasso Dental Clinic, Ho Chi Minh City, Vietnam
2. Date treatment was completed
3. Procedures performed
4. Implant brand if applicable (Nobel Biocare, Straumann, Osstem, or as noted in your records)
5. Current concern and when it began

The Picasso discharge summary is the single most useful document for a local review. Keep it in your phone’s documents folder after returning home.

Contacting Picasso from Brisbane for warranty and aftercare

For post-treatment contact from Brisbane:

• Email: [email protected] — best for photos, documentation, attaching X-rays, and clinical queries
• Phone: +84 989 067 888 — 3-hour time difference; Brisbane is ahead of HCMC

When contacting Picasso, include:

• Clear photos of the area of concern
• Description of symptoms and when they started
• Your Picasso patient reference or booking name
• Any local dentist findings if you have already had a review

Picasso’s written warranty covers remedial treatment in Ho Chi Minh City. The patient care team will clarify the warranty position for your specific concern and advise on whether local management, a return trip to HCMC, or another approach is appropriate.

Related

• Dental implants
• Aftercare and warranty
• Free AUD quote
• Contact Picasso
• Flights from Brisbane to Ho Chi Minh City